Emergency Housing Response Nationwide|Call Now: (214) 493-1515
For Adjusters & Carriers

Temporary housing on the policyholder’s own property.

Furnished travel trailers delivered, set up, and serviced at the loss address. One contact, direct billing, and documentation built for the claim file.

  • Since 2004placing on-site housing
  • Nationwidestaged near the loss
  • $0 out of pocketfor the family on a covered claim

One vendor from the first call to pickup.

  • One named contact from first call to pickup
  • Direct billing to the carrier, TPA, housing company, or employer
  • Placement tracked against the policy’s ALE limit, flagged early near the cap
  • Local rules checked before delivery; temporary-use permits handled where required
  • Utility connections by licensed, insured contractors from our vendor network
  • Site conditions documented at setup and again at takedown
  • Scheduled service visits for the length of the stay
  • Furnished units that sleep 2 to 10, with kitchen, bath, and heat and air
  1. 1

    Open the file

    One call or email with the property, the household size, and the claim or project contact.

  2. 2

    Site and rules

    We confirm the property can take a unit, check local rules, and pick the size that fits.

  3. 3

    Delivery and setup

    Licensed contractors deliver, level, and connect the trailer. We document the site.

  4. 4

    Stay and close

    Scheduled service, status on your cadence, pickup and closing documentation when the file closes.

Predictable ALE, billed direct, documented.

Why on-site keeps ALE predictable

Hotel and apartment rates climb the longer a rebuild takes. A unit on the insured’s property ends the rental search: no vacancy delays, no lease negotiations, no moving a family twice.

Billed direct, tracked to the limit

We invoice the carrier, corporation, or TPA on your billing cycle, so the policyholder never fronts the cost. We track against the reported ALE limit and flag a placement early if it nears the cap.

Documentation from the same contact

Site conditions are recorded at setup and at takedown. Any placement can add LossMap aerial and photo documentation and a housewares package, without another vendor.

“We partnered with 1st Choice Living over 15 years ago. It was one of the best business decisions we have made. We hand them a file and they literally manage everything from there.”

Jeff, VP Operations, Claims Company

Send the file.

The property address, the household size, and the claim or project contact are enough to start. One person calls you back.

Capability sheetOne page for the file (PDF)

Or call us directly: (214) 493-1515.

On a preferred vendor list or a managed program?

We work within your existing intake and reporting requirements.

Become a Partner

Frequently asked questions

What is Fair Rental Value (FRV) and how does on-site housing affect it?

Fair Rental Value is the estimated cost to house a policyholder for the length of their claim. Because on-site RV placement skips the rental search that off-site housing requires, it often produces a more predictable, and sometimes lower, FRV estimate than hotel or apartment placement.

How does direct billing work for insurance carriers?

We invoice the carrier, corporation, or TPA directly according to your preferred billing cycle, so the policyholder never pays out of pocket or waits on reimbursement. We can work within your existing claims payment workflow.

Can 1st Choice Living integrate with our preferred vendor program?

Yes. We regularly work within carriers' and agencies' existing vendor programs and reporting requirements. Reach out and we'll walk through what your program needs.