Emergency Housing Response Nationwide|Call Now: (214) 493-1515
For Housing Companies & TPAs

Your on-site vendor for the files a building can’t serve.

Furnished travel trailers delivered, set up, and serviced on the policyholder’s own property. You keep the policyholder and the carrier relationship. We take the placement.

  • Since 2004placing on-site housing
  • Nationwidestaged near the loss
  • Billed your wayto you or the carrier

One vendor for the placement, open to close.

  • One named contact for every file, from open to close
  • Unit options by household size, with photos, before you commit
  • Billing to you or direct to the carrier, whichever your program calls for
  • Placement tracked against the policy’s ALE limit
  • Local rules checked before delivery; temporary-use permits handled where required
  • Utility connections by licensed, insured contractors from our vendor network
  • Site conditions documented at setup and again at takedown, with a service log
  • Status updates on your cadence, not ours
  1. 1

    Send the file

    One call or email with the property, the household size, and the coordinator on the file.

  2. 2

    Site and rules

    We confirm the property can take a unit, check local rules, and show unit options by household size.

  3. 3

    Delivery and setup

    Our driver sets and levels the trailer. Licensed contractors connect utilities. We document the site.

  4. 4

    Stay and close

    Scheduled service and status on your cadence. The family calls us. Pickup and closing documents when the file closes.

Where on-site fits next to hotels and apartments.

The files nothing else fits

The rural property with nothing to rent nearby. The family with livestock, a shop, or a parent who will not leave the land. The market where a storm took the rental inventory along with the roofs.

A vendor, not a landlord

We have no property address to list, because the property is your policyholder’s. Most housing companies set us up as a vendor category. Send the paperwork and we will fill it out.

One invoice, billed your way

One vendor invoice covers the unit, delivery, setup, service, and removal, routed through you or direct to the carrier. The family pays nothing out of pocket.

“We partnered with 1st Choice Living over 15 years ago. It was one of the best business decisions we have made. We hand them a file and they literally manage everything from there.”

Jeff, VP Operations, Claims Company

Send the file.

The policyholder’s address, the household size, and the coordinator on the file are enough to start. One person calls you back.

Capability sheetOne page for the file (PDF)

Or call us directly: (214) 493-1515.

Setting us up in your vendor system?

Send your vendor packet and we will complete it.

Email the Packet

Frequently asked questions

Can we add you to our housing portal as a landlord?

Usually not, because those forms want a fixed property address and we bring the housing to the policyholder's address. We are set up as a vendor instead. Send us your vendor packet and we will complete it.

Who does the policyholder call during the stay?

Us. The family gets one number for service, questions, and anything that comes up in the unit. You get a summary on the cadence you ask for.

Do you bill us or the carrier?

Either. Some programs want the vendor invoice routed through the housing company; others want it direct to the carrier. Tell us which on the first file and we will keep it that way.

Can our coordinators add documentation or housewares to a placement?

Yes, through the same contact. Our sister brand LossMap flies aerial documentation of the property, and a Temporary Housewares package covers anything the family needs beyond what is in the unit.